Staff Roles
Configure the roles in your staff hierarchy. Staff roles determine permission levels and help organize your team.
Viewing Staff Roles
In Staff Management, scroll to the Staff Roles section to see all configured roles.
Role Information
Each role displays:
| Field | Description |
|---|---|
| Name | Role name |
| Permission Level | Numeric level (higher = more access) |
| Members | Number of staff with this role |
| Permissions | What this role can do |
Creating a Staff Role
- Click "Create Role" in the Staff Roles section
- Fill in the role details:
Role Settings
| Field | Description |
|---|---|
| Name | Role name (e.g., "Moderator") |
| Permission Level | Number determining hierarchy (e.g., 1-100) |
| Discord Role | Link to a Discord role (optional) |
Role Permissions
Select what this role can do:
- Manage Applications - Process application submissions
- Manage Appeals - Process appeal submissions
- Moderate - Issue bans, mutes, warnings
- Manage Staff - Add/remove staff, issue strikes
- Edit Settings - Change server configuration
- View Logs - Access audit logs
- Click "Create"
Editing a Staff Role
- Find the role in the list
- Click "Edit"
- Modify settings or permissions
- Click "Save"
Deleting a Staff Role
- Find the role in the list
- Click "Delete"
- Confirm deletion
Note: Staff members with this role will need to be reassigned.
Permission Levels
Permission levels create a hierarchy:
| Level | Typical Role |
|---|---|
| 10 | Trial Moderator |
| 25 | Moderator |
| 50 | Senior Moderator |
| 75 | Administrator |
| 100 | Owner/Manager |
Higher levels can generally manage lower levels:
- Higher level can issue strikes to lower level
- Higher level can modify lower level's LOA
- etc.
Example Role Setup
Trial Moderator (Level 10)
Permissions:
- Manage Applications
- Moderate (limited)
- View Logs
Moderator (Level 25)
Permissions:
- Manage Applications
- Manage Appeals
- Moderate
- View Logs
Senior Moderator (Level 50)
Permissions:
- All Moderator permissions
- Manage Staff (strikes, LOA, notes)
Administrator (Level 75)
Permissions:
- All previous permissions
- Edit Settings
Owner (Level 100)
Permissions:
- All permissions
Linking Discord Roles
You can link staff roles to Discord roles:
- When creating/editing a role, select a Discord role
- Users with that Discord role are automatically considered that staff role
- Useful for automatic staff tracking
Best Practices
Clear Hierarchy
- Use meaningful permission levels
- Leave gaps between levels for future roles
- Document what each role can do
Appropriate Permissions
- Start new staff with minimal permissions
- Grant more access as they prove themselves
- Don't give everyone admin access
Consistent Naming
- Use clear, recognizable names
- Match Discord role names if linked
- Consider abbreviations for display