Creating Appeal Forms
Build custom appeal forms for different types of punishments.
Creating a New Form
- Go to Appeals in the dashboard
- Click "Create Form" or "New Form"
- Configure your form settings
- Add fields (questions)
- Save the form
Form Settings
Basic Information
| Field | Description |
|---|---|
| Title | Name of the form (e.g., "Ban Appeal") |
| Description | Instructions for appellants |
| Key | URL slug (auto-generated from title) |
Visibility
- Public - Listed on your landing page
- Private - Only accessible via direct link
Status
- Active - Accepting appeals
- Paused - Temporarily closed
- Archived - Deactivated
Adding Fields
Click "Add Field" to create questions. Same field types as applications:
- Short Text - Single line answers
- Long Text - Detailed explanations
- Select - Dropdown choices
- Multiple Choice - Multiple selections
- Yes/No - Simple confirmations
- Number - Numeric input
Suggested Appeal Forms
Ban Appeal
Title: Ban Appeal Description: Appeal your server ban. Be honest and explain your situation.
Suggested Fields:
- What is your Roblox username? (Short Text, Required)
- When were you banned? (approximate date) (Short Text, Required)
- Why were you banned? (Long Text, Required)
- Do you believe the ban was fair? (Yes/No, Required)
- Why should your ban be lifted? (Long Text, Required)
- What will you do differently if unbanned? (Long Text, Required)
- Anything else you'd like to add? (Long Text, Optional)
Mute Appeal
Title: Mute Appeal Description: Appeal your mute. Explain why it should be removed.
Suggested Fields:
- When were you muted? (Short Text, Required)
- Why were you muted? (Long Text, Required)
- Do you understand why this was against the rules? (Yes/No, Required)
- What will you change going forward? (Long Text, Required)
Warning Appeal
Title: Warning Appeal Description: Contest a warning you received.
Suggested Fields:
- Which warning are you appealing? (Long Text, Required)
- Why do you believe the warning was unjustified? (Long Text, Required)
- Do you have any evidence to support your appeal? (Short Text, Optional)
General Appeal
Title: General Appeal Description: For appeals that don't fit other categories.
Suggested Fields:
- What type of punishment are you appealing? (Select: Ban/Mute/Warning/Other, Required)
- Describe your situation (Long Text, Required)
- Why should this punishment be removed or reduced? (Long Text, Required)
Multiple Forms Strategy
Consider creating separate forms for:
- Ban Appeals - Most serious, detailed questions
- Mute Appeals - Shorter, focused on understanding
- Warning Appeals - Brief, evidence-focused
- General - Catch-all for edge cases
This helps organize appeals and ask relevant questions for each type.
Form Description Tips
A good appeal form description should include:
- What type of punishment this form is for
- Expectation to be honest
- Processing time estimate
- Warning about false information
Example:
This form is for appealing Discord or Roblox bans. Please be completely honest - we will verify your claims. False information will result in automatic denial. Appeals are typically processed within 3-5 days.
Best Practices
Clear Expectations
- Tell appellants what you need from them
- Explain what makes a good appeal
- Be upfront about consequences of lying
Relevant Questions
- Ask questions specific to the punishment type
- Give them chance to explain their side
- Include accountability questions
Accessibility
- Make forms easy to find (public if possible)
- Include appeal links in ban messages
- Consider linking from your rules channel